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Frequently Asked Questions

Please reach us at uprecs@gmail.com if you cannot find an answer to your question.

Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.

Orders placed over the weekend or on holidays will be processed the next business day.

Please visit our shipping page for additional information and estimated delivery times.


Due to limited quantities and high order volume, we cannot make changes to an order once it has been placed. All sales are final.


Unfortunately, we cannot make changes to an order after it has been placed.

Please carefully review your order prior to completing your purchase.


We currently accept Visa, Mastercard, American Express, PayPal, and Googlepay.


Please ensure that the billing address is consistent with your bank’s records. Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.


Orders placed by customers residing in the United States and Australia will be charged in US Dollars (USD).


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